Campus Help Desks

In the event you require assistance with one of our services, please send email to one of the following email addresses: 

Email Address Description
accounting.ask@business.gatech.edu
General Accounting Questions/Issues; Agency Fund Establishment & Maintenance; Balance Sheet Reconciliations; Annual Financial Report; Capital Assets Accounting; Georgia Tech Foundation (GTF) Accounting; Journal Entry Form/Routing
am.ask@business.gatech.edu
Annual Inventory; Equipment Questions; Asset Questions; Asset Management Training Courses
ap.ask@business.gatech.edu
Trade Vendor or Service Vendor Payments; Vendor Policies & Procedures; Request Payment Status; Payments to Non-Residents;  Check Request Form; Credit Memos; Accounts Payable Training Courses
budget.ask@business.gatech.edu
IBS Budget System; Original Budget Preparation; Budget Amendments; Establish A New Campus Department; Budget Office Training Courses
bursar.ask@business.gatech.edu
Daily Cash Deposits; Student Accounts; Non-Student A/R; Petty Cash Fund Establishment; Invoicing; eCommerce Campus Solutions
buzzmart.ask@business.gatech.edu Accessing BuzzMart; Shopping; Suppliers; Approving Orders; Correcting an Order after it is Submitted; Rejected Orders; Checking the Status of Your Order; Receiving Your Order; Payment and Shipping; Invoicing Your Order; Training and Support
gc.ask@business.gatech.edu
PEB report; Web Grants Management; Sponsored Accounting; Grants and Contracts Training
gl.ask@business.gatech.edu
GL Reports; GL Adhoc Reporting; Ledger Postings; CSU Journal Entries; CPC Journal Entries;  GL Financial System Questions; GL Security; GL Training Courses
gt.dell@business.gatech.edu
Questions About Dell Computers; Status of Dell Computer Orders
hr.ask@business.gatech.edu
Questions Concerning Benefits, Careers, Compensation, Employee Relations, Employment Verification and  Hiring Talent; Other HR Questions
pay.ask@ohr.gatech.edu
Paycheck Information; Taxes; Time Reporting
pcard.ask@business.gatech.edu
Procurement Card (PCard) Policies and Procedures; PCard Training Courses
procurement.help@business.gatech.edu
Change Requests; Campus Requisition; AP/PO Financial System Questions and Security; Campus Requisition/Approver Training Courses
purchasing.ask@business.gatech.edu
Trade Vendor/Service Vendor Policies and Procedures; Purchase Order Status Requests
risk.ask@business.gatech.edu
Auto, Liability, Property, or Workers’ Compensation Claims; Insurance for GT Owned Equipment or Equipment on Loan to GT; Request Certificate of Insurance
support@oit.gatech.edu
GT Account  Management; GT Wireless Configuration; Operating System Troubleshooting; Virus/Spyware Removal; E-Mail Problems & SPAM Filtering; Software Distribution; Demo Area; Central Printing Pick-Up; Request Help Online; Computer Consulting; How-To-Clinics
telecom-support@oit.gatech.edu
Moving-Adding-Changing Phone Lines/Services; Equipment and Telephone Features; Repairs to Phone Lines and Equipment; Setting Up, Troubleshooting and Maintaining Voicemail; Automated Attendants; Call Center Services; Conferencing; Calling Cards, Long Distance and 800 Number Services; Other Telecommunications Services
travel.ask@business.gatech.edu
Travel Policies/Procedures; Travel Payment Status; Non-Resident Travel
vendor.help@business.gatech.edu
Request New Vendors; Add, Change or Delete Vendor Information; Vendor Information Lookup; Vendor Profile Form